Retail Operations Supply Chain Suite
SUPPLY CHAIN PROCESS
In an aggressive global market, companies must react efficiently and effectively, to remain competitive, and one of their leverages is to master their Supply Chain process.
The objective of the Supply Chain is to bring the right products, at the right place, the fastest way possible and at the lowest cost.
Supply Operations Suite offers retailers a competitive edge by managing the collaboration between suppliers and flawlessly executing marketing and merchandising strategies.
 To achieve this, successful management of the Supply Chain will enable retailers to:
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“MAXIMIZE THE PERFORMANCE OF THE WHOLE SUPPLY CHAIN PROCESS”
Managing the Supply Chain can allow the company:
- To increase customer satisfaction with better lead-time response in the deliveries and better qualities
- To decrease the cost: some percentage won on huge quantities leads to dramatic financial gain
Supply Operation Suite will contribute to optimize the supply chain information flow, organize the communication between external and internal players into one single application, and reduce the daily operational tasks to focus on added value.
BUSINESS BENEFITS
 Retailers' daily operations consists of delivering unique value to their customers, while operating in profitable conditions – which means consistency, providing customers with the right product, at the right place and at the right price. |
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The Retail Operations Suite comprises two components: ibs Central and ibs Store. These applications provide the capability for multi-channel, multi-format retailers to accomplish the full range of their daily operational tasks, in both their distribution centers and stores, while executing their management and strategic activities centrally and at store levels.
“AUTOMATE ALL SUPPLY CHAIN REGULAR ACTIVITIES TO FOCUS ON ADDED VALUE TASKS: FOLLOW-UP, CONTROL & DECISION”
With Supply-Chain Operation Suite, ibs Central and ibs Store, retailers can efficiently set up, control and optimize stores' activities at a central (distribution center) consolidated level, while optimizing store activity execution, enhancing these entities' efficiency, increase their margins, reduce operational costs, control stocks and improve customer loyalty.
Information and best practices are shared and accessed by key players to enhance insight and reactivity. A search engine, mobile computing capabilities, customized dashboard alerts and to-do lists, favorites and exception management are included as highlighted features of Supply Chain Operation Suite.
“STANDARDIZE AND INTEGRATE BOTH IN-STORE & DISTRIBUTION CENTER BUSINESS PROCESSES AND INFORMATION FLOWS”
Based on the principle of management by exception, a real-time alert system with activity indicators allows each user to concentrate on dealing with detected anomalies, and concentrate on real-time priorities. Distribution centers and store staff gain time and productivity on current back office activities, while freeing up time for running key floor operations, managing customer relations.
EMBEDDED SOLUTIONS
ibs Central provides complete features dedicated to headquarters' needs to manage the entire replenishment process: ordering process, receiving, invoice controls and invoicing, return process, stock management and allocation.
ibs Store provides features dedicated to store's needs to manage the replenishment process: ordering process, receiving, invoice controls and invoicing, return process, stock management and allocation.
ibs Store also groups all solutions needed of retailer's daily activity: sales management (assortment and promotion management, pricing management, store plan and planogram definition) and in store production and transformation.
With the Supply Operation Suite, retailers are now able to master the entire Supply Chain process between all players and provide solutions needed to anticipate and react to any situation.