CVS Caremark

CVS CAREMARK CHOOSES SOFT SOLUTIONS® TO HELP IMPROVE BUSINESS

CVS / Caremark
“On the go-live of the CVS PIM Project in Sept 09: Of all of the components in the merchandising roadmap, this one was the most important and hardest to implement. By establishing a firm but flexible foundation, we are now in great shape to positively impact the business.
Congratulation to all!”

Raymond Auger
Vice President, Retail Systems.

CVS Caremark chooses Soft Solutions to support and improve its business processes across their US enterprise. Over the years CVS Caremark expanded largely across the United States through a number of acquisitions, which resulted in multiple platforms, mainframes and data management systems. Needless to say, multiple systems were expensive to maintain and hindered the company's efficiency and optimization across the organization. CVS Caremark was looking to replace their current legacy standalone applications supporting the current business processes, which encompassed many areas of the Supply Chain and Merchandising departments. In addition to enhancing the above business capabilities, CVS wanted to unify and gradually replace their current legacy mainframe system that they use to manage their Master Data. In 2007, CVS Caremark launched the project with Soft Solutions to improve the way they do business and ensure a profitable and tangible return for years to come.

To achieve its business goals, CVS Caremark selected Soft Solutions' Master Data Management Suite, Retail Supply Chain Operations Suite, Retail Analytics Suite, Merchandising Business Suite and Retail Collaboration Suite. CVS Caremark chose us over other solution providers for our broad spectrum of retail solutions, expertise in the retail industry and exceptional customer service. The initiative to implement these changes was part of a larger plan, a strategy which will help grow revenue, reduce operational costs and optimize its business operations across the enterprise.

With the implementation, the comprehensive solution will enable CVS Caremark to respond more quickly to the competitive market, customer demands and competitive pricing expectations. In addition CVS Caremark will be able to continue to deliver on their promise to their customers to offer a wide range of assortment, high quality service, and competitive prices across their multiple retail formats.

Furthermore, moving to a single comprehensive platform puts CVS Caremark at a profitable advantage by improving efficiency, increasing productivity and achieving margin objectives.

Four years hence, CVS Caremark continues to save in operational costs, gain valuable time and increase their annual revenues.

“TOP RETAILERS AROUND THE WORLD ARE IMPLEMENTING SOFT SOLUTIONS SUITE FOR THEIR RETAIL BUSINESS OPERATION NEEDS.”

For information about any of our products, please contact us at contactus@ibs-softsolutions.com

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